Welcome to “Pandoo – Bangla Learning is Fun” (the “App”), developed and published by mPower Social Enterprises Ltd. in collaboration with Tinkers Technologies Ltd. (“we,” “us,” or “our”). These Terms of Use (the “Terms”) govern your use of the App and all related services, content, or functionalities offered therein (collectively, the “Service”). By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the App.
1. Eligibility and Acceptance of Terms
1.1 Legal Capacity
You must be of legal age (or have the requisite capacity in your jurisdiction) to enter into binding contracts in order to use this App. If you are a minor, you may only use the App under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
1.2 Acceptance
Your continued use of the App constitutes acceptance of these Terms, along with our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, please discontinue using the App immediately.
1.3 Jurisdictional Limitations
The App is intended for users worldwide, but we do not represent or warrant that the Service will be appropriate or available in all geographic locations. Use of the App may be restricted by local laws and regulations. You are solely responsible for compliance with the laws of your jurisdiction.
2. Description of the Service
2.1 Overview
“Pandoo – Bangla Learning is Fun” is a language learning app focused on teaching Bangla through interactive lessons, games, and multimedia content. The Service includes both free (ad-supported) and paid (subscription-based) content, providing users with the flexibility to choose a plan that best fits their learning goals.
2.2 Content and Updates
We reserve the right to modify or remove any part of the App’s content, features, or functionalities at any time, with or without prior notice. We are under no obligation to maintain or update the Service.
2.3 No Guarantee of Availability
We strive to keep the App accessible at all times but do not guarantee uninterrupted access. Maintenance, technical issues, or other factors may result in temporary outages or reduced performance.
3. Account Registration and Security
3.1 Account Creation
Certain features of the App may require you to register an account. During registration, you agree to provide accurate, current, and complete information, including your name, email address, phone number, date of birth, and any other details we request.
3.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, you must immediately notify us at the contact details provided below.
3.3 Parental Responsibility
If you are a parent or guardian creating an account for a minor, you agree to supervise the minor’s use of the App and assume all responsibility for the minor’s compliance with these Terms.
3.4 Multiple Accounts
Unless otherwise specified, you may not create multiple accounts for deceptive or fraudulent purposes. We reserve the right to terminate or restrict access to any account deemed to be in violation of this policy.
4. User Conduct
4.1 Prohibited Activities
You agree not to engage in any behavior that:
- Violates any applicable local, state, national, or international law.
- Infringes upon or violates our rights or the rights of others, including intellectual property rights.
- Contains or transmits malicious code, spyware, viruses, or other harmful components that could damage the Service or users’ devices.
- Harasses, abuses, threatens, or otherwise violates the legal rights of others.
- Collects or stores personal data about other users without their consent.
- Disrupts the normal flow of dialogue or otherwise negatively affects other users’ ability to engage with the App.
4.2 Content Restrictions
You may not post or submit any content that is defamatory, obscene, pornographic, or otherwise objectionable. We reserve the right (but have no obligation) to monitor and remove or disable any content that violates these Terms or is otherwise objectionable in our sole discretion.
4.3 Reporting Misconduct
If you become aware of any misuse of the Service or suspect any breach of these Terms, please report it to us immediately at the contact information provided in Section 16.
5. Advertisements (Free, Ad-Supported Version)
5.1 Advertising Partners
If you opt for the free version of the App, you acknowledge that the Service is supported by ads served through third-party networks such as Google AdMob. These ads may appear during gameplay, at launch, or in other sections of the App.
5.2 Personalized Advertising
Where permitted by local regulations and subject to your device settings (e.g., “Limit Ad Tracking”), our advertising partners may collect information to serve ads tailored to your interests. You can manage personalized ad settings within your device’s privacy settings or directly with the advertiser’s opt-out mechanisms.
5.3 Third-Party Ads
We do not endorse or guarantee the products, services, or content advertised by third parties. All transactions or communications you engage in with these advertisers are solely between you and the advertiser. We are not liable for any harm or loss resulting from such transactions.
6. Subscriptions and Payments
6.1 Subscription Plans
We offer monthly, half-yearly, and yearly subscription packages through:
- Google Pay (for Android devices)
- Apple Pay (for iOS devices)
Subscribers gain access to premium features such as:
- Ad-free usage
- Advanced lessons and exclusive content (optional)
- Priority updates or early access to new modules (optional)
6.2 Payment Processing
All subscription payments are processed through official app store billing platforms (Google Play Store or Apple App Store). We do not process or store credit card or other financial data directly.
6.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing cycle (monthly, half-yearly, or yearly) unless you cancel at least 24 hours before the current period ends. By default, the renewal charge will be the same as the initial rate, unless otherwise specified.
6.4 Cancellation and Refunds
- Cancellation: You may cancel your subscription at any time through your device’s account settings.
- Refunds: Refund requests will be processed by the the platform (Google Play Store or Apple App Store) through which you initially purchased the subscription. For support regarding refund, please email us at "pandoo.bangla@gmail.com"
- Access After Cancellation: When you cancel, you will retain access to premium features until the end of the current billing cycle.
6.5 Subscription Changes
If you upgrade or downgrade your subscription plan, billing adjustments may be processed immediately or prorated according to the policies of the relevant app store.
7. Intellectual Property Rights
7.1 Ownership
All content in the App, including but not limited to software, design, text, images, graphics, logos, audio, videos, and other content (collectively, “Content”) is the property of mPower Social Enterprises Ltd. and Tinkers Technologies Ltd. or their licensors, protected by copyright, trademark, and other intellectual property laws.7.2 Limited License
We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the App solely for your own educational and non-commercial use. You may not distribute, reproduce, modify, transmit, or create derivative works from any part of the App without prior written consent.
7.3 Feedback and Suggestions
Any feedback, comments, or suggestions you provide regarding the App may be used by us without any obligation to compensate you and will be considered our property upon submission.
8. Privacy and Data Collection
Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, store, and share your personal information. By using the App, you consent to the practices described in the Privacy Policy. We encourage you to review it carefully.
9. Termination and Suspension
9.1 Termination by You
You may stop using the App at any time. You can delete your user account (where applicable) by following the instructions in the App or contacting us directly.
9.2 Termination or Suspension by Us
We may suspend or terminate your access to the App immediately, with or without notice, if we believe you have violated these Terms, misused the Service, or engaged in fraudulent or illegal activities. We also reserve the right to discontinue or modify the Service for any reason at our sole discretion, without liability to you.
9.3 Effect of Termination
Upon termination, your right to access and use the App shall cease. Any data associated with your account may be deleted, subject to our Privacy Policy and applicable law.
10. Indemnification
You agree to defend, indemnify, and hold harmless mPower Social Enterprises Ltd., Tinkers Technologies Ltd., and their respective directors, officers, employees, agents, successors, and assigns from and against any and all losses, liabilities, claims, damages, demands, costs, and expenses (including reasonable legal fees) arising out of or relating to:Your use of the App, including any content you submit or post.
Your breach of these Terms or violation of any applicable law.
Your infringement or misappropriation of any third-party rights, including intellectual property rights.
11. Disclaimers
11.1 As-Is Basis
The Service is provided on an “as is” and “as available” basis, without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
11.2 No Guarantee of Accuracy
We strive to ensure the educational content is accurate and up to date, but make no warranties or representations regarding its completeness, reliability, or suitability. Your reliance on any content is at your own risk.
11.3 Third-Party Services
We do not warrant or assume responsibility for the actions or failures of third-party services integrated into the App (e.g., AdMob, Google Analytics, in-app payment systems). Any reliance on such services is solely at your discretion.
12. Limitation of Liability
To the fullest extent permissible by law:
- Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or exemplary damages (including loss of profits or data) arising from or in connection with the use or inability to use the App.
- Aggregate Liability: In no event shall our total liability to you exceed the subscription fees paid by you in the three months preceding the event giving rise to liability, or one hundred U.S. dollars (USD 100), whichever is greater.
- Exclusions: Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages; therefore, the above limitations may not apply to you.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which mPower Social Enterprises Ltd. and Tinkers Technologies Ltd. are registered, without regard to any conflict of law provisions.
13.2 Dispute Resolution
Any dispute, claim, or controversy arising out of or in connection with these Terms, including the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction. You consent to the personal jurisdiction of such courts.If required by law, we reserve the right to request arbitration or mediation in resolving disputes, which shall take place in the venue specified under this section.
14. Changes to These Terms
We may modify these Terms at any time in our sole discretion. The updated Terms will be posted within the App or on our official website, and the “Last Updated” date will be revised accordingly. By continuing to use the App after any changes become effective, you agree to be bound by the updated Terms. If you do not agree with the changes, you must discontinue using the App.
15. Severability
If any provision of these Terms is deemed invalid, unlawful, or unenforceable, that portion shall be interpreted consistently with applicable law to best reflect the original intent, and the remaining provisions shall remain in full force and effect.
16. Contact Us
If you have questions, concerns, or feedback regarding these Terms of Use or the App, you can reach us at:
mPower Social Enterprises Ltd.
Email: info@mpower-social.com
pandoo.bangla@gmail.com
Tinkers Technologies Ltd.
Email: shahriarsaurav@gmail.com
WhatsApp: +8801718787515
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies we publish within the App, constitute the entire agreement between you and us regarding the subject matter herein and supersede all prior agreements, communications, and understandings, whether written or oral.
Thank you for choosing “Pandoo – Bangla Learning is Fun.” We appreciate your support and strive to deliver a positive, safe, and educational experience for all of our users.